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Home/Help Center/BestTrack/Feature guides/Branded tracking page
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Free planBestTrack feature article

Branded tracking page

A self-serve tracking page that looks like your store, not a third-party carrier site.

Tracking page settings hubTracking page menu settings with custom label and menu positionTracking page editor with theme, layout and a configured ad placement
Customer tracking page before an order lookupCustomer tracking page after an order lookup
What this feature does
  • Host the tracking page on your own store domain.
  • Add the tracking page to your store menu with a custom menu-item label, then choose the main menu or footer position.
  • Reopen the setting to see the saved configuration; publishing an edit replaces the previous configuration instead of creating a duplicate menu item.
  • Create multiple pages and customize each one independently.
  • Let customers search by tracking number. Order-number lookup is not currently enabled in the customer-facing page.
  • Add an optional advertising banner with your own image and destination link.
  • Show the shipment timeline, package contents, product recommendations and reorder actions after lookup.
  • The customer-facing tracking page is currently available in English.
  • Theme, layout and additional language controls are planned for a future release.
Watch the branded tracking page tutorial
Open on YouTube ↗