Shared Legal Page

Privacy Policy for Shopify apps, merchant services, and cross-border commerce operations.

This page is designed to work as a unified privacy policy across the StandHigher website, embedded Shopify apps, merchant products, operational tools, and supporting service workflows.

Last updated: April 1, 2026Reusable across multiple appsShopify and cross-border ready

Policy Intent

Neutral by design

Suitable for product pages, app admin surfaces, official websites, and linked legal centers.

Built for operations

Covers store data, order data, fulfillment workflows, inventory systems, and marketing automation.

Built for Commerce Operations

Covers Shopify apps, merchant websites, fulfillment workflows, inventory operations, marketing tools, and connected SaaS services.

Cross-Border Data Flow

Designed for merchants operating across regions, logistics providers, warehouses, and connected third-party commerce platforms.

Operational Security

Includes data minimization, access control, secure integration handling, retention policies, and incident response commitments.

Scope and Applicability

This Privacy Policy is designed as a shared legal page for StandHigher, its official website, Shopify apps, merchant-facing tools, and other related commerce services. It is written to be reusable across multiple business scenarios, including standalone app listings, embedded product experiences, and supporting legal pages.

It applies whenever a merchant, customer, partner, or website visitor interacts with StandHigher services. It does not apply to third-party platforms, marketplaces, apps, or websites that we do not control.

Who We Are

StandHigher provides software and operational services for cross-border e-commerce, including order management, logistics fulfillment, inventory synchronization, marketing tools, merchant automation, and related SaaS infrastructure.

Legal Entity

StandHigher Inc

Entity Code

2025-001853979

Registered Address

30 N Gould St Ste R, Sheridan, WY 82801, US

Information We Collect

Depending on the service and the permissions granted by you, we may collect the following categories of information:

Merchant and Account Data

  • Name, email, phone number, and business name
  • Business registration and billing information
  • Encrypted account credentials and support records

Commerce Platform Data

  • Store settings, store URLs, SKUs, products, and inventory
  • Orders, fulfillment records, carrier details, and tracking
  • Customer contact and shipping information authorized by the merchant

Usage and Technical Data

  • IP address, browser type, device identifiers, and operating system
  • Pages visited, session activity, and service diagnostics
  • Cookies and similar technologies for preferences and security

Marketing and Analytics Data

  • Sales, conversion, and performance analytics
  • Traffic data and merchant engagement information
  • Authorized platform tokens and API credentials stored securely

How We Use Information

We use collected information to operate, secure, and improve our services for merchants using Shopify and other commerce channels.

  • Provide order, fulfillment, inventory, and merchant tooling services
  • Support platform integrations, logistics workflows, and merchant operations
  • Respond to support requests, onboarding needs, and commercial inquiries
  • Monitor usage, prevent abuse, investigate incidents, and improve reliability
  • Meet legal obligations and enforce contractual or policy requirements
  • Send relevant product or service communications where permitted by law

Platform, Warehouse, and Logistics Integrations

Our services are built for cross-border e-commerce operations. This means data may move between merchants, commerce platforms, fulfillment systems, warehouses, carriers, and analytics providers as required to complete legitimate business workflows.

We only access the categories of data that are reasonably necessary to provide the services you authorize. Permissions are governed by your installation flow, OAuth consent, platform settings, and applicable platform rules.

Sharing and Retention

We do not sell personal information for third-party promotional use. We may share information with service providers that support our infrastructure, communications, hosting, analytics, security, and operations.

Retention Principles

  • Account information: account lifetime plus 1 year
  • Order and transaction data: typically 3 years
  • Logistics and fulfillment data: typically 3 years
  • Usage analytics: generally 6 months unless security requires longer
  • Communication records: generally 2 years from last contact

Transfer and Disclosure

  • Data may be processed in the United States or other service regions
  • We may disclose information where required by law or valid requests
  • We may use aggregated or de-identified data for operational analysis

Security and Your Rights

We use technical and organizational safeguards including encrypted transport, access control, secure storage of sensitive integration credentials, and periodic security reviews. No system can guarantee absolute security, but we take commercially reasonable steps to reduce risk.

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, object to, or port certain personal data, as well as rights under GDPR, CCPA, PDPA, PDPL, PIPL, and similar frameworks.

Contact and Updates

We may update this Privacy Policy from time to time. If changes are material, we will update the effective date on this page and provide additional notice where required.

Privacy Contact

Email: bd@standhigher.com

Address: 30 N Gould St Ste R, Sheridan, WY 82801, US

Response target for privacy-related requests: within 30 days

Contact our team