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Custom checkpoints

Create and reorder logistics checkpoints to shape the tracking journey.

BestTrack Custom Checkpoints settings with checkpoint configuration, order preview selection, and live waybill timeline
What this feature does
  • Add up to eight custom checkpoints, for a maximum of ten steps including Order Confirmed and Package Picked Up.
  • Insert custom checkpoints only before Info Received, the carrier's first official scan.
  • Set a name, description, display-time offset and enabled state for each checkpoint.
  • Drag to reorder checkpoints, then select orders and click Apply. Creating the flow alone does not publish it to customers.
  • Custom checkpoints are display steps calculated from your timing settings. They do not represent real carrier scans.