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BestTrackOrder tracking · Post-purchase
Product updates

See what is new in BestTrack.

Follow new features, improvements, and fixes for the BestTrack order tracking experience.

Release notes

Latest updates

Published product changes, ordered from newest to oldest.

Improved

Clearer allowance and installation sync

Installation syncs up to 300 recent orders without using the monthly allowance. Manual sync counts toward the allowance.

Free includes 300 tracked orders each month; new-order tracking pauses after the allowance is reached.

Pro is $9 per month with 1,000 included orders, then $0.03 per additional order while tracking continues.

Order allowances reset on the first day of each calendar month. Shopify subscription charge dates are shown in Billing.

Review plans and billing →
New

Dropshipping Mode and automatic checkpoints

A master switch now controls Region Blocking, Custom Checkpoints, and checkpoint notification behavior while preserving saved settings.

Add up to eight custom checkpoints, for a maximum of ten total steps including the fixed Order Confirmed node.

Saving enabled checkpoints automatically applies them to existing and newly synced orders; Apply remains available for manual adjustment.

Checkpoint emails are off by default and send automatically after setup. Custom checkpoints are display steps, not carrier scans.

Region Blocking, Custom Checkpoints and checkpoint emails are included on Free. Dropshipping Mode is off by default.

Open the checkpoint guide →
New

CSV export and tracking-page improvements

Order tracking can now export operational data, while the store-domain lookup response includes richer shipment information and partial raw-event translation support.

Export the current page, selected waybills, filtered results or all waybills, up to 50,000 records per request.

Customers query by tracking number on /apps/bestrack; responses can include multiple packages, carriers, events and related item details.

The proxy supports raw-event translation for en, zh-CN, fr, es and de when the customer bundle passes lang; that handoff still needs live verification.

Region Blocking now uses editable English keywords and preserves shipment events while hiding matching location fields.

Open the tracking-page guide →
BestTrack support

Questions about an update?

Tell us which feature you are using, your store context, and what needs clarification.

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