For: Shopify merchants searching for a Parcel Panel alternative and finding the current CWILL listing.
Last checked: Public Shopify App Store information reviewed on September 10, 2026. Plans and features can change.
Searches for Parcel Panel now lead to a Shopify listing titled CWILL Order Tracking. The listing describes CWILL as formerly Parcel Panel and still presents branded tracking pages, shipping notifications, and post-purchase tools. That naming change matters when you document an app migration, but it does not decide which tool is right for your store.
BestTrack is another Shopify-focused option. It keeps the core workflow close to the order: sync tracked orders, give customers a store-domain page, send selected notifications, filter and export waybill data, and manage pre-shipment checkpoints plus keyword-based location masking in Dropshipping Mode.
What to compare now
Price key🟢 Free🟡 USD 9/month🟠 Other paid tiers (see cells)
| Area | BestTrack | CWILL (Parcel Panel) |
|---|---|---|
| Monthly free allowance | 🟢 Free300 tracked orders | 🟢 Free20 orders |
| Customer tracking page | 🟢 FreeStore-domain lookup, multiple packages and item details | 🟢 FreeBranded localized tracking page |
| Customer notifications | 🟢 FreeEditable templates, event controls and checkpoint emails; off by default | 🟠 USD 11/monthShipping notifications |
| Estimated delivery date | 🟢 FreeCarrier EDD or merchant-calculated date range | 🟠 USD 11/monthPost-purchase EDD🟠 USD 59/monthPre-purchase EDD |
| Merchant operations | 🟢 FreeFilters, automatic exception reports and CSV export up to 50,000 records | 🟢 FreeDashboard and basic analytics🟠 USD 11/monthAdvanced analytics🟠 USD 59/monthCSV and PDF export |
| Multilingual experience | 🟢 FreeEnglish, Simplified Chinese, French, Spanish and German | 🟢 FreeLocalized tracking page🟠 USD 59/monthAuto-translate tracking details |
| Product recommendations | 🟢 FreeConfigure and order up to eight products | 🟠 USD 11/monthAI recommendations and discount upsells |
| Dropshipping controls | 🟢 FreeEnglish-keyword location masking; shipment events remain visible | 🟢 FreeDropshipping mode |
| Integrations | 🟢 FreeShopify Admin order shortcuts; no public API or webhooks confirmed | 🟠 USD 59/monthPro integrations, API and webhooks |
| Pre-shipment checkpoints | 🟢 FreeUp to eight display-only checkpoints; automatically applied to eligible orders | 🟠 USD 11/monthCustom shipment status; not an identical checkpoint workflow |
| Paid plans and overage | 🟡 USD 9/month1,000 orders; USD 0.03 per extra order | 🟠 USD 11/monthEssential: 200 orders🟠 USD 59/monthProfessional: 2,000 orders🟠 USD 479/monthEnterprise: 25,000 orders; listed paid tiers add USD 0.05 per extra quota |
Do not compare the old name with an outdated screenshot. Open the current listing and check the plan terms that apply to your store.
Why BestTrack can be a clean replacement
BestTrack starts with a simple usage boundary. Free includes 300 tracked orders per month. Installation imports up to 300 orders from the previous 60 days without using the monthly allowance; later manual syncs count toward it.
The customer page runs at the store-domain /apps/bestrack route and can return package progress, multiple parcels, carriers, raw events, and related item details. The tracking page supports English, Simplified Chinese, French, Spanish and German, including supported raw-event translation.
Dropshipping Mode has a master switch that pauses or restores Region Blocking, custom checkpoints, and checkpoint notifications while retaining saved settings. It supports up to eight custom pre-shipment checkpoints; enabled checkpoints auto-apply to existing and newly synced orders, while manual order adjustment remains available.
The dashboard can export the current page, selected waybills, filtered results, or all waybills as CSV, up to 50,000 records per request. Pro costs USD 9/month for 1,000 tracked orders per calendar month. Extra tracked orders cost USD 0.03 each, and editable customer-email templates are included on Free. Region Blocking uses editable English location keywords and preserves shipment statuses; this feature is included on Free. Customer notifications are off by default.
When the current Parcel Panel product may still fit
A store already using CWILL's post-purchase pages, notification setup, or sales features may prefer to leave a working system alone. Before changing, record the customer-page URL, active templates, links in email flows, and any data the support team uses.
If the reason for switching is only a new brand name, migration may add work without solving a customer problem. If the reason is cost, setup, page control, or a missing exception workflow, test that exact problem with real orders.
Why merchants choose BestTrack
Free also includes EDD, configured product recommendations, advertising images and automatic merchant exception reports. Contact support for watermark removal. Dropshipping Mode defaults off; custom checkpoints describe preparation steps, not carrier scans. Monthly order allowances reset on the first day of the month; Shopify subscription charge dates are separate.
BestTrack gives Shopify stores a focused order-tracking workflow, with 300 tracked orders included on Free each month.
- Start with 300 tracked orders each month; installation imports up to 300 orders from the previous 60 days without using the monthly allowance.
- Give customers a store-domain
/apps/bestrackpage for package progress and related item details. - Choose which customer emails to enable and review the wording before sending.
- Export the current page, selected waybills, filtered results, or all waybills as CSV, up to 50,000 records per request.
- Use the Dropshipping Mode master switch for location-keyword masking and up to eight checkpoints that auto-apply to existing and newly synced orders.
Teams needing enterprise SSO, custom APIs or webhooks, or deep carrier-performance analytics may need a more advanced platform.
A safer replacement checklist
- Save the current CWILL or Parcel Panel page links and notification rules.
- Install BestTrack and review the initial sync and quota usage.
- Test normal delivery, no scan, transfer, failed delivery, and delivered-but-missing cases.
- Publish the BestTrack page to a Shopify menu after checking the mobile view.
- Turn on only reviewed customer emails and verify one test order.
- Keep old links available until active shipments and support macros are updated.
Switch from Parcel Panel to BestTrack — Free up to 300 orders/month
Parcel Panel currently appears as CWILL Order Tracking on Shopify. Test BestTrack with your own orders before changing live customer links.