For: Shopify merchants comparing 17TRACK with a focused order tracking app built around a store-domain customer page and merchant controls.
Last checked: Public Shopify App Store information reviewed on September 10, 2026. Plans and features can change.
17TRACK is a familiar name in parcel tracking, and its Shopify product covers more than basic order lookup. The current public plans include 3,300+ carriers, a branded page, PayPal integration, dropshipping tools, email notifications, multilingual pages, estimated delivery dates, shipment exports, product recommendations, and several levels of shipping analytics.
BestTrack has a more focused feature set and a larger free allowance. Free includes the store-domain tracking page, five-language customer UI, EDD, configurable recommendations, editable customer-email templates, CSV export, merchant exception reports, and full Dropshipping Mode controls. Pro primarily adds a higher tracking allowance.
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BestTrack and 17TRACK feature and plan comparison
Price key🟢 Free🟡 USD 9🟠 USD 49🔴 USD 159🔵 Plan not stated⚪ Not offered
| Area | BestTrack | 17TRACK |
|---|---|---|
| Monthly free allowance | 🟢 Free300 tracked orders | 🟢 Free50 shipments |
| Carrier fit | 🟢 FreeTest the carriers and routes used by your store | 🟢 Free3,300+ carriers |
| Customer tracking page | 🟢 FreeStore-domain lookup, package progress, item details | 🟢 FreeBranded page🟡 USD 9Page customization, tracking-number redirection |
| Customer notifications | 🟢 FreeEvent controls, checkpoint emails, editable templates; switches start off | 🟡 USD 9Email notifications🟠 USD 49Multilingual emails🔴 USD 159Custom triggers, split-order emails |
| Estimated delivery date | 🟢 FreeCarrier EDD or merchant-calculated date range | 🟠 USD 49Estimated Delivery Date |
| Merchant operations | 🟢 FreeStatus filters, notification history, CSV export⚪ Not offeredAdvanced carrier analytics | 🟡 USD 9Basic analytics🔴 USD 159Transit-time, on-time, exception analysis |
| Multilingual customer experience | 🟢 FreeEnglish, Simplified Chinese, French, Spanish, and German tracking-page UI | 🟠 USD 49Multilingual tracking pages and emails |
| Recommendations | 🟢 FreeConfigure and order up to eight products | 🔵 Plan not statedSmart recommendations promoted in listing |
| Dropshipping and origin visibility | 🟢 FreeDropshipping Mode with English-keyword location masking | 🟢 FreeDropshipping mode🔵 Plan not statedOrigin hiding promoted in listing |
| Integrations | ⚪ Not offeredCustom API, webhook, enterprise SSO | 🟢 FreePayPal integration🔵 Plan not statedAPI listed on Shopify |
| Pre-shipment custom checkpoints | 🟢 FreeUp to eight; enabled checkpoints auto-apply, with manual adjustment available | ⚪ Not listedNo equivalent in public plan cards |
| Paid plan at 1,000 shipments | 🟡 USD 9/month1,000 tracked orders | 🟠 USD 49/month1,000 shipments |
Prices and feature gates above come from the public Shopify App Store plan cards checked on September 10, 2026. A plan name alone does not show how a route or exception will behave, so test both apps with your own carriers and orders.
When BestTrack is the more practical fit
BestTrack is easier to shortlist when monthly order volume is still modest. The Free plan includes up to 300 tracked orders per month. Installation imports up to 300 orders from the previous 60 days without using the monthly allowance; later manual syncs count toward it.
The customer page runs at the store-domain /apps/bestrack route and can return delivery progress, multiple parcels, carriers, raw events, and related item details. Its customer UI supports English, Simplified Chinese, French, Spanish, and German, with raw-event translation for those supported languages.
Dropshipping Mode has a master switch for keyword-based Region Blocking, custom checkpoints, and checkpoint notifications while preserving saved settings. Merchants can create up to eight custom pre-shipment checkpoints; enabled checkpoints auto-apply to existing and newly synced orders, while manual order adjustment remains available.
BestTrack supports configurable customer emails, editable templates, notification history, exception-status filtering, merchant exception reports, EDD, recommendations, and CSV export. A merchant can export the current page, selected waybills, filtered results, or all waybills, with up to 50,000 records per request. Notification switches start off; configured exception reports and eligible checkpoint emails send automatically.
When 17TRACK is the stronger fit
17TRACK has the broader product. The Free plan already includes 3,300+ carriers, a branded tracking page, PayPal integration, dropshipping mode, and a custom shipment alert. Basic at USD 9 adds page customization, tracking-number redirection, email notifications, Shopify shipping-status synchronization, and basic analytics.
Pro at USD 49 is the relevant comparison for teams that need exports, removal of 17TRACK branding, multilingual tracking pages and emails, seller notifications, or estimated delivery dates. Premium at USD 159 adds custom email triggers and deeper analysis of transit time, on-time delivery, and exception orders.
These capabilities give 17TRACK an advantage for broad carrier coverage, integrations, branding removal, multilingual email workflows, and deeper logistics analysis. Carrier count still needs a real-order test because a published number cannot prove that the handoffs on a particular route will update correctly.
How the public prices compare
- BestTrack Free includes 300 tracked orders each month. Pro costs USD 9 for 1,000 orders, with extra orders at USD 0.03 each.
- 17TRACK Free includes 50 shipments. Basic costs USD 9 for 200, Pro costs USD 49 for 1,000, and Premium costs USD 159 for 2,000.
- BestTrack Free includes EDD, five-language tracking-page UI, editable email templates, recommendations, CSV export, Region Blocking, Custom Checkpoints, and checkpoint emails. Pro adds a higher order allowance and continued tracking at USD 0.03 per extra order.
- 17TRACK places email notifications, page customization, multilingual experiences, exports, branding removal, and deeper analytics across its paid plans.
At 1,000 monthly shipments, the public prices are USD 9 for BestTrack Pro and USD 49 for 17TRACK Pro. The feature sets are different, so compare the required workflow along with the bill.
Why merchants choose BestTrack
BestTrack gives Shopify stores a focused order-tracking workflow, with 300 tracked orders included on Free each month.
- Start with 300 tracked orders each month; installation imports up to 300 orders from the previous 60 days without using the monthly allowance.
- Give customers a store-domain
/apps/bestrackpage for package progress and related item details. - Choose which customer emails to enable and review the wording before sending.
- Export the current page, selected waybills, filtered results, or all waybills as CSV, up to 50,000 records per request.
- Use the Dropshipping Mode master switch for location-keyword masking and up to eight checkpoints that auto-apply to existing and newly synced orders.
Teams that need enterprise SSO, custom APIs and webhooks, or deep carrier-performance analytics may need a more advanced platform.
How to move from 17TRACK to BestTrack
- Record the tracking-page URL, active notifications, carrier list, and reports your team currently uses.
- Install BestTrack and review the orders imported during the initial sync.
- Test five orders covering normal delivery, stalled tracking, transfer, failed delivery, and delivered-but-missing.
- Publish the BestTrack page to the Shopify main menu or footer when the results are clear.
- Enable only the customer notifications you have reviewed.
- Keep the old app available until existing customer links and active shipments have been checked.
Switch from 17TRACK to BestTrack — Free up to 300 orders/month
Install BestTrack from the Shopify App Store, test it with real orders, and upgrade only when you need a higher order allowance.